Support Requests Software

Star Bill of Lading Program

Star BOL program is capable of printing all of your Bill of Lading form requirements to a standard Laser Printer. It saves you Time and Money everytime you use it. No more Expensive Forms to purchase. Get rid of those 10 different programs and use one. No more hand written, or typed forms. Just fill in the product info, select a trucking company, click on Print and you are done. Prints labels too. It really is that easy.

Help Desk for IIS

Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services. You don't need any additional software for your customers or technicians except web browser. Open support requests via login or send an email to create a support ticket.

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Shut Up And Reboot

Easily record, update and report on users, computers, peripherals, software, user training and support issues. The optional HTTP Server allows users to request support via browser, and lets technicians update support requests and inventory information via browser, as well. The spread sheet wizard lets you create reusable layouts and apply filters using the Query Wizard before creating Excel format spread sheets.

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AccessAble Help Desk Client Server

A comprehensive windows and web based help desk system. Utilizes MS SQL Server on the back end. The web interface consists of a combination of .asp and .html tempates. Both the windows and web applications are included in the site license. Registered users receive additional web themes. Version 2.59has many interface enhancements.

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Alchemy Help Desk

Alchemy Helpdesk is a software helping IT groups of the small and medium-size companies handle users technical support requests. If a user experiences problems with the hardware or software on his workplace, he/she creates a Request in the helpdesk software and describes the problem in that request. The IT staff later can assign the request to a certain team member, check the status of a request, etc.

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ManageEngine SupportCenter Plus

SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier.

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SRM Help Desk 2005

A comprehensive IT Help Desk program that makes it easy to record, update and report on Users, Support Requests, Computers, Software, Peripherals and more. Very intuitive and easy to filter, query and report on data. Web interface included. This release includes new and improved user interface and Report Builder to supplement the Report Wizard. Output reports to PDF files for easy emailing as attachments. No per user charges.

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Minerva

Minerva is a program intended to help you in the study of almost any topic: create "study books" -or download them from our public library (www.philosoft.net)- and include in them everything you'd like to memorize when studing languages, chemistry, geography... and just let Minerva work! Minerva will learn from your mistakes and adapt its behaviour to your evolution so as to take maximum advantage of your time.Try it and enjoy learning!

 

Polymorphic Live!

The software allows users to communicate in real time through an IRC chat network, in a user friendly environment, whilstlistening to various underground dance music audio streams from around the world.An auto update feature is included to keep you up-to-date with future releases, and a list of IRC chat servers isdownloaded prior to each connection to guarantee successful entry to the chatroom.The party runs 24/7 so join NOW!

 

Rapid File Renamer

The purpose of this program is to allow you to easily and comfortably rename a large number of files according to a specified template in seconds. The file name designer makes using the program easy and clear. The comfortable interface allows you to easily configure renaming rules that can then be saved as a template. Rapid File Renamer allows you to fix the letter case of filenames or remove characters from them, and add a counter or date.

 

Cew Protected Music Converter

Convert your protected (or unprotected) music files to most frequently used unprotected formats (MP3, OGG, unprotected WMA) .Thus you can listen your music on your iPod, burn them to Audio CD, upload them on your cellphone, use them on whatever device you want, even if it does not support protected content playback. Very useful when you want to copy music from iPod or IPhone to you local computer.

 

HVFULLSC - Video Card and CPI Fonts

The HVFULLSC package allows you to replace the poor quality full screen OEM VGA "hardware" fonts provided in either the Windows Codepage Information files, or the Video Graphics card's ROM BIOS, with Procon's High Visibility HVFont. This makes working in full screen modes much easier and less error prone.

 

Macros IDE

Macros IDE is a powerful development platform based on ActiveX Scripting for rapidly customizing rich-client desktop applications and integrating them with existing systems. It enables customers to customize their software and meet specific business processes, rather than build solutions from scratch. This helps to save time and money and reduce risks.

 

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